Why Tripadvisor reviewers give one-star ratings to top York attraction

It is the number-one-rated York attraction on Tripadvisor, with more than 11,500 of its almost 17,000 reviews rating it as ‘excellent’.

But a very small minority of visitors – just 344 – give the attraction the thumbs down, leaving a one-star rating. One reviewer scathingly said they’d give the attraction zero stars, but Tripadvisor’s scoring does not allow that.

We dipped into these reviews to see what irked visitors about York’s gothic masterpiece.

Here’s what we found:

Posting just this month, Cltotes of Solihull slammed the Minster for being “too expensive” and said their family of four “just looked at the outside”.

The full post read: “We didn’t set foot in the place. Having been on a school trip to York Minster years ago, I was really looking forward to taking my boys. However, after finding it it was £18 per adult we just looked at the outside. We would have happily given a donation or even £12.50, which it was this time last year but £36 for a…