Every stakeholder in the Hajj and Umrah industry especially the private tour operators need to study the regulations and adapt accordingly. I said every stakeholder because even the states pilgrims welfare boards have been mulling over their possible involvement in Umrah operations. Either this or that, unless we have a strong determination to succeed and the ability to change as conditions change, thanks to COVID-19, we should forget about Umrah operations entirely!
In My Umrah 2021 Experience (1) I promised that “I will write a separate piece, inshaa Allah, on how Umrah operations have evolved into something else. Every segment is digitised, from payment for hotel bookings to issuance of…