You can have your burger… but you need to sign a waiver

Imagine your client having to sign a food waiver before eating their hotel food?

That’s what happened to an American guest when he ordered a medium-done burger at one of the world’s most successful hotel chains in Toronto, Canada.

According to a popular Australian news site, news.com.au, the guest staying at the Hilton Airport Hotel (which I have stayed at and in no way stands out as something different from the Hilton you expect) was disconcerted by being asked to sign a waiver.

He posted on Reddit: “I ordered my burger medium and the waiter took it without comment. She brought it and it looked great! When I had my first bite she brought me a release form and said we always serve our burgers well done, but since you wanted it medium … you should sign this.”

The form stated it would clear the hotel restaurant against any claims for damages related to any foodborne illnesses arising from the medium-cooked burger.

Food release forms are not uncommon in hospitality,…