DUBAI: Sir Tim Clark, President of Emirates airline, issued an open letter to customers, expressing apologies for the travel disruptions caused by record storms that battered the United Arab Emirates this week.
In the letter, Clark acknowledged the unprecedented rainfall on Tuesday, April 16, marking the highest in 75 years for the UAE. The storm, accompanied by fierce winds, severely impacted activities across the cities, including aviation operations, he stated. He said that despite the challenges, Emirates’ 24/7 hub in Dubai remained operational, albeit with reduced flight movements for safety reasons. “Our 24/7 hub in Dubai remained open, with flight movements reduced for safety, but flooded roads impeded the ability of our customers, pilots, cabin crew, and airport employees to reach the airport, and also the movement of essential supplies like meals and other flight amenities,” Clark stated.
The President of Emirates airline said that the airline took swift…