Prague – The International Air Transport Association (IATA) is focusing on standards, digitalization and addressing the “There will be challenges as ground handling operations ramp up to meet growing demand as the aviation industry’s recovery from COVID-19 progresses. Overcoming labor shortages, ensuring safety with strict adherence to global standards and digitalization and modernization will be critical to achieving a scalable restart,” said Monika Mejstrikova, IATA’s Director of Ground Operations, speaking at the 33rd IATA Ground Handling Conference (IGHC), which opened in Prague today.
Labor
Ground handling providers are facing severe skills shortages and challenges in retaining and recruiting staff.
“Many skilled employees have left the industry and are not coming back. And recruiting, training and accrediting new staff can take up to six months. So, it is critical that we retain current staff and find more efficient ways of onboarding new personnel,” said…