GENEVA – Air transport information technology (IT) and telecommunications group SITA in Geneva, Switzerland released its 2023 spending report on technology trends and showed strong growth in investments for airlines and airports.
SITA’s Air Transport IT Insights report finds that both airports and airlines saw IT spending increase year on year into 2023, reaching an estimated 10.8 billion USD and 34.5 billion USD respectively, with over two-thirds of airport and airline CIOs expecting continued growth into 2024. Airports also boosted IT spending as a percentage of revenue in 2022 and 2023 even as businesses benefitted from an uptick in travel demand, signaling just how crucial a role technology will play in the next-generation travel experience.Â
Aviation CIOs’ key investment priorities include a biometrically enabled passenger journey, leveraging data to unlock operational efficiencies, and green solutions to optimize energy consumption and emissions.
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