In a forward-looking analysis from the perspective of the end of 2025, Sherry Stein, Head of Technology Strategy at SITA, reflects on the key lessons the aviation industry learned throughout the year and poses critical questions for 2026. The article highlights significant shifts in the adoption of AI, data collaboration, sustainability efforts, and digital identity, framing 2025 as a year of foundational change.
### AI and Data Move from Theory to Practice
According to the analysis, 2025 was the year artificial intelligence, particularly Generative AI, transitioned from a popular buzzword into a practical tool within the aviation sector. This shift has underscored the critical importance of data sharing. The industry has moved toward a model of “Total Airport Management,” where data is shared across the ecosystem—including airports, airlines, and ground handlers—to enable more proactive and predictive operations.
This increased collaboration has raised new challenges, particularly around data governance. Questions have emerged about who owns the data, how it should be shared, and what industry-wide standards are needed to ensure its proper use. The article notes that while the benefits of shared data for operational efficiency are clear, the industry must now address the complexities of managing it effectively and ethically to realize its full potential.
### The Evolution of Sustainability and Digital Identity
The piece also points to 2025 as a year of tangible progress in sustainability, specifically concerning Sustainable Aviation Fuel (SAF). The focus has shifted toward the practicalities of a “book-and-claim” system, which allows corporations and travelers to invest in SAF and claim the environmental benefits, even if the fuel isn’t used on their specific flight. This system is seen as a crucial step in scaling SAF production and usage while the industry works toward the International Air Transport Association’s (IATA) 2050 net-zero emissions goal.
Simultaneously, the concept of digital identity has matured. Solutions like Digital Travel Credentials (DTCs), which allow passengers to share their identity information from their mobile devices, have moved closer to widespread implementation. This technology promises a more seamless and touchless passenger journey. However, like data sharing, the growth of digital identity raises important questions about governance, standards, and interoperability that the industry must tackle.
### Unanswered Questions for 2026
Looking ahead to 2026, the article concludes by outlining the major questions the aviation industry cannot ignore. The central challenge is moving from successful pilot programs and isolated implementations to deploying new technologies at scale across the entire travel ecosystem.
Key questions revolve around governance and collaboration. The industry must determine how to create and enforce standards for data sharing and digital identity to ensure these systems are interoperable globally. Furthermore, it needs to establish how to share the costs and benefits of these technological advancements fairly among all stakeholders, including airlines, airports, and governments. The success of aviation’s digital transformation in 2026 and beyond will depend on finding collaborative answers to these fundamental questions.
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