It’s hard to imagine any industry not impacted by COVID-19. But it’s easy to say that the travel and hospitality industry has been one of the hardest hit.
If we’ve learned anything from the pandemic, it’s that the future is unpredictable. The speed of recovery and a return to more frequent travel will depend on a multitude of “what-if” scenarios, ranging from the expediency of vaccinations to consumer confidence and more.
A “next normal” will eventually emerge, but what will it really look like? And how does the industry survive in the meantime? There are themes emerging from COVID-19 that are likely to persist according to Deloitte’s “The World Remade by COVID-19 for Travel and Hospitality: Scenarios for Resilient…