Southwest Airlines Selects Volantio as Post-Booking Revenue Management Provider

Volantio, the global leader in Post-Booking Revenue Management for airlines, today announced a landmark partnership with Southwest Airlines. Southwest will leverage Volantio’s Re-Commerce Platform to enhance flexibility and choice for travelers, further strengthening the airline’s commitment to customer-centric innovation.

Volantio’s Re-Commerce Platform identifies high-demand flights up to seven days before departure and proactively offers customers the opportunity to move to alternative, confirmed flights in exchange for personalized rewards. The service is free to all Southwest customers, giving them greater flexibility and control over their travel plans. It also helps the airline optimize demand, improve efficiency and enhance the overall travel experience.

“From the founding of our airline, Southwest has always prioritized delivering the highest quality of customer service,” said Matt Louis, Vice President of Revenue Management at Southwest Airlines. “Volantio’s innovative platform creates new ways to recognize and reward travelers, while also strengthening our revenue performance in the post-booking window. It’s a true win-win for both Southwest and our customers.”

“Post-Booking Revenue Management represents an exciting source of incremental value for airlines, and what makes it unique is that everyone wins,” said Azim Barodawala, CEO and co-founder of Volantio. “Travelers gain more choice and rewards, while airlines unlock greater efficiency and effectiveness. We are thrilled to launch this partnership with Southwest, a global leader in customer experience, to demonstrate how rewarding flexibility can shape the future of travel.”