OpenAI’s ChatGPT is an AI chatbot that uses natural language processing to analyze and summarize information from a vast set of data and create personalized responses. While the travel industry has been using AI-powered applications for years, ChatGPT is disrupting the landscape by offering customized itineraries and simplifying trip planning. ChatGPT is already being used by Expedia to power its fraud, service and sort capabilities, and to help customers book trips. However, there are concerns about the impact of AI on jobs and the spread of fake news and misinformation. While ChatGPT can replace monotonous tasks, it cannot replace human travel advisors, who can provide insider knowledge and help navigate unexpected issues during a trip.