Expedia Group has teamed up with OpenAI to offer a plugin to ChatGPT users to ease trip planning. The new plugin offers access to Expedia Group’s library of travel data, enabling users to view current details regarding the availability and prices of flights, hotel rooms, vacation rentals and more, and then they are taken to the Expedia website to finalise their purchase. ChatGPT’s limited knowledge base was an issue, as it ended in 2021, but the ability to plug into other updated databases removes this problem. Expedia has been using AI for some time to streamline trip planning, including its AI Virtual Agent, which has driven over 30 million virtual conversations, saving eight million hours in agent time.