At the Phocuwright WiT Middle East summit in Dubai, held May 3, 2024, a panel of four senior CTOs discussed the critical issue of AI’s interface to humans. Timothy O’Neil-Dunne provides this summary.
In the ever-evolving world of travel technology, CTOs stand at the precipice of a complex dance – aligning the power of Artificial Intelligence (AI) with the often unpredictable nature of human behavior.
While AI adoption promises transformative potential, from optimizing hotel room layouts to personalizing customer experiences, the path to seamless integration with humans is riddled with challenges. When challenged by moderator Yeoh Siew Hoon to answer the two key questions of Man and Machine – which is better, there…