MANILA: Changan Auto ranked first among Chinese brands in the 2021 JD Power China New Vehicle Initial Quality Study (IQS). The brand also got the seventh place among mainstream car brands with an excellent performance of PP100 (202).
The IQS is one of JD Power’s flagship joint industry studies in China and globally. It categorizes new vehicle quality issues into two major groups: poor design and malfunction/inoperability. Specific diagnostic issues include 218 problem points in nine categories: exterior body, interior body, driving experience, configuration/handling/dashboard, infotainment system, air-conditioning, seats, powertrain, and driver assistance.
For the 2021 China New Vehicle IQS, JD Power surveyed 34,158 vehicle owners who purchased their cars between June 2020 and March 2021. The study covered 264 models from 58 brands. The data were collected in 70 major…
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