Cyara, a customer experience assurance company, has acquired Voice Assure from Spearline, beefing up its testing solutions for voice platforms with in-country call-testing facilities for compatibility and connectivity. The deal follows Cyara’s purchase of AI customer service firm Botium in April 2020. The move is strategic for Cyara as it seeks to develop new testing solutions that match emerging technologies while offering CX assurance for omnichannel platforms that are delivered via the cloud. Cyara’s CEO and co-founder, Alok Kulkarni, said the company would continue to consider acquisitions to support growth and expansion in this market.