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The hospitality industry has seen a resurgence since COVID-19, and international travel and tourism are expected to surpass pre-pandemic levels.
To capitalize on the growth, hospitality businesses must adapt to the expectations of tech-savvy travelers.
According to the PYMNTS Intelligence report “Check-In Time: Hospitality Welcomes Real-Time Payments,” a key strategy is the adoption of real-time payments, which can streamline operations, improve customer satisfaction and increase profitability.
Travelers expect the same seamless payment experiences they enjoy in their daily lives. As a result, real-time payments have come to the fore. Travelers are prioritizing ease of use and security when making payments, with 73% reporting instances of payment declines or issues, per the report. Real-time payment systems, such as digital wallets, address these concerns by providing secure, instant transactions, reducing fraud risks,…
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