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SAP announces the integration of AI copilot Joule into SAP Concur solutions. This takes SAP closer to offering fully automated travel and expense management. In addition, SAP expands collaboration with American Express and Mastercard to further simplify expense claim processes.
The integration of Joule makes it easier for employees to submit expense claims and create travel plans. It also allows companies to streamline their administrative processes. Joule in Concur Expense reduces the administrative burden by actively supporting employees in completing and submitting claims. SAP will make this functionality generally available in the second quarter of 2025.
A second functionality, Joule in Concur Travel, provides users with recommendations for meeting locations and estimates associated travel costs. SAP is offering this functionality now within the SAP Early Adopter Care program and will make it widely available later this year.
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