In recent years I’ve shared my views on the fintech trends shaping travel. This year I’m taking a slightly different approach. Rather than examining the impact of financial technology on travel, I’m focusing on the various ways artificial intelligence (AI) is likely to enhance travel fintech in the year ahead.
There’s a good reason for this. Every now and then, something so influential arrives that it deserves a single focus. In my view, the recent advances in generative AI combined with the wider application of machine learning represent such a moment. Here are the three AI fintech trends I believe will shape travel in 2024:
Super-charging payments orchestration
For any travel company operating across multiple markets, a payments strategy is only likely to be as effective as the orchestration logic that governs these payment flows. With each payment transaction there’s the potential to take correct or incorrect decisions about how…