Alaska Airlines, CVG, United, Schiphol and Southwest discuss how they are exploring the transformative impact of robotics, automation and AI to enhance operational efficiencies and improve CX

We are in the midst of a robotics revolution. There is huge potential for robotics, automation and Artificial Intelligence (AI) to significantly enhance operational efficiencies and customer experience. In these exclusive interviews ahead of their participation in the FTE Aviation & Robotics Summit (Pittsburgh, 14-16 May 2024), Bernadette Berger, Director of Innovation, Alaska Airlines; Naashom Marx, Director of…

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Alaska Airlines, CVG, United, Schiphol and Southwest discuss how they are exploring the transformative impact of robotics, automation and AI to enhance operational efficiencies and improve CX

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