Istanbul Airport’s strategy to become a pioneer of digital transformation focused on Artificial Intelligence, Machine Learning, Augmented Reality and Virtual Reality

Istanbul Airport aims to be a pioneer of digital transformation and is utilising cutting-edge technologies to take its CX efforts to the next level. In this interview, ahead of their participation at the co-located FTE EMEA and FTE Ancillary & Retailing events (Dublin, 11-13 June 2024), iGA Istanbul Airport’s Ahmet Er, Digital Transformation and Channel Management Deputy Manager, and Dilanur Çetinalp, Digital…