King Salman International Airport’s customer-centric vision to transform aviation with world-class tech and first-to-market AI-powered platforms to customise CX

Riyadh’s new King Salman International Airport will be among the world’s biggest when it opens in 2030 and is a key development in the rise of Saudi Arabia’s air transport sector. In this interview, ahead of her participation at the co-located FTE EMEA and FTE Ancillary & Retailing events (Dublin, 11-13 June 2024), Linda Schucroft, Vice President Innovation and Customer Experience, shares details of King…