Technological advancements, including artificial intelligence, were cited by 19% of all respondents as a top concern, but figures differed between travel suppliers (27%) and travel buyers (13%).
The latest Global Business Travel Association PollGlobal industry professionals report covers wide-range of related issues like the business strength in travel numbers, outlook on potential risks ahead and how travel policies are evolving to meet the needs of a remote and hybrid workforce.
The global business travel industry has put the pandemic behind it and is riding a wave of momentum this year. A majority of travel buyers report increase in bookings and spending for 2023 and expect this year-over-year growth trend to continue as they also prioritize sustainable travel in their organizations. Nearly 60% of travel buyers expect more travel in the coming year, with two-thirds anticipating increases in business travel spending.
Industry professionals also expect challenges ahead. However,…