30 Sep 2022by Will Payne
The Holiday Franchise Company has launched new technology designed to help agents streamline the customer booking process and improve communication with operators.
The OTA’s new “dynamic quote technology” prompts agents to provide the information needed across every holiday type and then creates a PDF quote summary which is sent to tour operators.
The new platform will also work as a training aid to ensure agents are holding detailed consultations.
Joanne Aldridge, head of franchise, said: “Our tour operator partners are…
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