As focus on traveller safety and enhanced customer experience comes to the fore, hotels can turn to video analytics for insights to guide their decisions, says Benjamin Low, vice president, Asia Pacific, Milestone Systems
Like me, most Singaporeans will be looking forward to the reopening of borders. As a tourist or traveller, the question on most of our minds would be, “am I going to be safe from Covid-19 while traveling?”
On the business end, will the ability to juggle absolute safety and maintain a seamless customer experience mean big investments for the already suffering hospitality sector?
An unlikely hero that can support the industry’s transformation is video and video technologies. An open platform Video Management System (VMS) is the software for video, that enables users to capture, record, view and analyse video from their network of cameras as well as integrate a range of various smart software capabilities…