During a recent celebration for Now Lets Travel, founder and managing director John Johnstone spoke highly of his team’s dedication to customer service and their passion for travel, even in the midst of the pandemic. The event also saw three internal promotions, with Danielle Coulter being appointed as retail director, Gail Cooper becoming head of the call centre, and Andrew Devine taking on the role of head of cruise.
Linda Pyle, director of Brilliant Travel, the Managed Service Travel Partner division of Barrhead Travel, commended Johnstone’s business, noting its reputation for exceptional service and commitment to employee development. She expressed optimism for the future of Now Lets Travel and praised the company’s positive impact on local communities in the north-east.
Overall, the content highlights the success and growth of Now Lets Travel under the leadership of Johnstone. It emphasizes the team’s resilience and commitment to providing excellent customer service throughout the challenging times brought about by the pandemic. The internal promotions demonstrate the company’s focus on nurturing talent and offering advancement opportunities to its employees. Additionally, the positive remarks from Linda Pyle showcase the company’s strong reputation and its ability to contribute positively to local communities.