NASHVILLE, Tennessee — Within the travel industry, it’s hard to abruptly stop business amid a crisis, but it’s even harder to restart it, according to Christine Duffy, president of Carnival Cruise Line.
In a constant state of change, pushing through adversity means having a leader who focuses on resilience and what they can control, as well as communication and making the most out of downtime, said Delta Air Lines Senior Vice President and Chief Strategy Officer Michelle Horn, who joined…