TOMRA Visual Assist is a valuable smart glasses-based tool that delivers remote training and shares specialist knowledge of highly complex products, enabling organizations to operate more efficiently while also addressing travel costs and current restrictions due to COVID-19. With food safety a high priority, field service engineers can now service more customers and locations, having reduced the need to travel for in-person plant visits. Customers are also benefiting from smart glasses by giving workers a hands-free solution that helps to improve safety and eliminate the need to look down at a tablet or phone.
As mentioned by Andreas Reddeman, VP and Head of Global Service at TOMRA Food, Aftermarket & Service, on TOMRA’s…