Lesley Lowe believes Air Canada isn’t playing by the rules.
Last month, the airline cancelled her return flight to Toronto from New Orleans — five hours before she was set to depart. Her rebooked flight didn’t leave until the following day.
Following her trip, Lowe applied for compensation for the delay, and the $394 US she spent on a hotel plus added expenses.
Air Canada responded that Lowe didn’t qualify for any cash. Instead, the airline sent her an email — seen by CBC News…
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