Henderson traveled to Atlanta with her boyfriend to visit her family in late January.
Her mother had only met her boyfriend in passing, so this was the big meet and greet.
Atlanta is a major Delta hub. Henderson said she flew exclusively with the airline, but that all changed with this most recent trip.
“I just want them to acknowledge that they made me feel powerless and they can’t do that to customers moving forward,” she said in an interview with ABC7 News.
If you’re on the ABC7 News app, click here to watch live
On Henderson’s return flight on February 3, she said she experienced what amounted to a game of mid-flight musical chairs.
She was ticketed a window seat in row 15, but by the end of the flight she would be sitting in row 34.
Henderson said the two women seated in the row next to her in the aisle and middle seats, who appeared to be flying together, complained to flight attendants about their seat assignment.
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“They felt like they were ticketed first class seats, but they couldn’t provide the tickets,” said Henderson.
She said the complaints went on for more than an hour into the flight, at which point Henderson started recording part of the exchange.
Henderson supplied an audio recording to ABC7 News of what she says is a conversation between a flight attendant and the two women seated next to her.
One person can be heard saying, “Unfortunately, my first class seats are occupied.”
Another responds, “They are what?”
“They’re occupied,” the first person said.
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Henderson said eventually the Delta flight attendants came back with a solution to get the…