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A Look Inside Qatar Airways’ AI-Powered Digital Cabin Crew

by Robert Van Pash (Editor)
January 17, 2025
in Qatar Airways
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Using AI to reshape brand identity

Sama’s role also signals a shift in how airlines approach brand identity. By integrating an AI-powered persona into its marketing strategy, Qatar Airways is moving beyond traditional promotional methods.

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Sama’s content, whether it involves discovering hidden gems in Paris or offering practical travel tips, positions her as more than just a corporate spokesperson.

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