United Club Houston IAH Terminal E Review
I reviewed this lounge prior to my flight to Los Angeles on my way home from Brazil.
Location + Hours + Access
Located in Terminal E, this lounge is currently open from 5:45am to 9:00pm seven days a week. It is located between Gates E11 and E12. This is the largest United Club at Bush Intercontinental Airport and includes an entrance on departures level then an elevator or escalator upstairs to the main lounge area.
Access is reserved for United Club members, Chase United Club Visa holders, Star Alliance Gold travelers, and international business or first class passengers traveling on any Star Alliance flight.
Furthermore, one-time passes from Chase are accepted or a single-visit pass can be purchased at the reception desk for $59. Access using one-time passes may be limited if the lounge becomes too crowded.
Also note that if you hold a Star Alliance Gold card from United Airlines (Premier Gold or higher), you can only access the lounge when traveling in conjunction with an international itinerary.
Those who have a Star Gold card from other programs can use the lounge when traveling on any Star Alliance flight in any class of service. Also note that from IAH, United does not give premium cabin passengers access on domestic flights without status.
Global Services passengers are also allowed complimentary entrance.
Seating
At the top of the escalator you can walk straight ahead to receive flight support or turn left or right for seating.
This is another old-school Continental Airlines lounge, but features new furniture with USB and power ports. Even so, the lounge feels very late 1990’s, early 2000’s due to the dark wood paneling and low ceilings. I tend to prefer this style to the more modern open floor plan and had no trouble locating a seat on a Saturday morning at 8:00am.
Family Room
This lounge features a family room with an area for kids to run around without disturbing others, but…