Snipes such as “stupid” and “uneducated” are hardly the worst insults that have been hurled at United Airlines flight attendant Yolanta Fisher during the pandemic.
Passenger rage hit a new low recently when a disruptive mom flying to Hawaii with three kids called Fisher something in Polish that loosely translates as “dumpster trash,” after she asked the family to wear their seat belts.
“There’s a constant degrading of who we are,” said Fisher following a Wednesday Chicago Federation of Labor Air Rage Town Hall held by the CFL’s Airport Labor Committee.
“You can’t take things personally all the time, but there’s a fear of coming to work every day.”
Reports of unruly passengers on flights this year have reached 4,498, Federal Aviation Administration data showed Wednesday, and nearly 73%, or 3,274, were related to wearing masks to prevent COVID-19 infections. The federal government requires masks on flights and in airports.
The FAA has initiated 808 investigations, which is more than double the total for 2020 and 2019, with more than $1 million in fines imposed.
American Airlines flight attendant Teddy Andrews testified before Congress last week about being called a racial epithet multiple times by a passenger who refused to wear a mask.
“In March of 2020, I contracted COVID-19 and nearly died, so to me the mask mandate is personal as well as about safety,” Andrews said Wednesday during the event at the O’Hare Hilton. Passengers are “becoming furious and enraged because you ask them to do simple things. Something has to be done at the federal level.”