A woman with a disability has gone viral on TikTok after claiming that United Airlines staff refused to help her board a plane.
TikTok user Jacqueline (@jac.rose8) posted a video that begins with a stitch from another TikToker who declares, “I will never fly United again.” Jacqueline responds, “I will also never fly United, and let me tell you what they did to me a month ago, so no one else will fly United either.”
The TikToker, who has cerebral palsy and uses a transport wheelchair began her story by revealing that United broke her wheelchair during her first flight with them. “They broke my wheelchair and didn’t do anything to fix it. They didn’t even apologize,” she said in the video.
The situation went from bad to worse on her return flight. When Jacqueline requested wheelchair assistance, she was met with an unexpected response. “The woman looks dead in my eyes and says, I’m sorry, we can’t guarantee you someone to push you in a…
