Accenture Insights

When most people pack their bags for that long-awaited holiday this summer, they’ll be thinking about a lot of things. Like how long it’s been since they’ve seen the countryside from 35,000 feet in the air. Or how they can’t wait to dip their toes in the ocean again. I’ll be thinking about those things too. But I’ll also be thinking about technology’s role in travel’s reemergence. A brave new world for travel Despite all the heartening signs of travel’s reemergence that we’ve seen in recent weeks, the pandemic is not over. And even when it is, we know that...

My job has changed a lot over the past few years, and it just keeps getting better. Throughout my career, I’ve had numerous conversations with airline executives about the benefits of making operational change happen for their organizations, and many discussions about the tools and technology requirements to make such visions a reality. Since Seabury Consulting became part of Accenture four years ago, I’ve noticed the tone of these conversations have evolved as we are now able to directly offer clients the technology which will bring those dreams to life. Our conversations have shifted over the last year, that’s for...

As I concluded my last blog, I challenged all of us to use travel to inspire inclusion and make way for change. After all, the year that travel stood still has made me reflect on the wonder of it. On the lessons that travel teaches about how others live—and about who we are, and who we can be. For those of us with wanderlust, there’s nothing else like traveling. So many of the people I’ve worked with in this industry are fellow travelers. What better way to understand how travel celebrates inclusion and diversity than to share their perspectives too....