IBM Travel Transportation

In the wake of COVID-19, restaurants, hotels, and airlines have to focus on meeting today’s most pressing need: making customers and employees feel safe and...

Digitization has redefined the global transportation sector like few others. In what was until recently one of the last bastions of analog processes and entrenched...

In 1964, the Sabre airline reservation system was released, and it quickly became the largest private, real-time data processing system in the world. Then, in...

Cruise lines have a difficult course to chart. Increasingly, potential guests would like to arrange their trips digitally, and yet travel agents continue to own...

People feel deeply emotional about travel. While banking, shopping and similar experiences are important and personal, discussions about miles, suite upgrades and boarding privileges tend...

For decades, transportation executives viewed the industry as a cut-throat competition to win the business of global shippers. In this view of the market, the...

But 2021 doesn’t seem to be that year. While rising vaccination rates have eased restrictions in many places, pandemic-related concerns are impacting how people plan...

The Travel and Transportation industry is reeling from the impacts of the COVID-19 crisis. While crisis management is not yet a concern of the past,...

Transformation is being transformed —from one-off initiatives to an urgent, purpose-driven imperative. Modern businesses must move faster, but also with more empathy and openness.IBM Consulting...