Olivia, a TikTok user, claimed in a viral video that after being scammed by an Airbnb host who rented out an illegally-sublet apartment and failed to provide access, she found his personal information, including his parents’ address, and threatened to contact them unless he refunded her group $1,000. The host’s girlfriend later messaged her and accused her of threatening her partner. Airbnb refunded Olivia and part of the cost of a new hotel booking after she reported the issue.