RateGain partners with Aztech Digital for UNO VIVA expansion
RateGain Travel Technologies Limited has announced an exclusive partnership with Aztech Digital to distribute UNO VIVA, an AI-powered voice agent, across Greece and Cyprus. The collaboration targets modernisation of hotel reservation processes in these regions, where service demands experience significant fluctuations, particularly during peak tourist seasons.
Aztech Digital will leverage its expertise to introduce UNO VIVA to local hotels in the market. The company brings over 25 years of experience in the travel tech industry to the partnership. UNO VIVA is designed to integrate with central reservation systems (CRS) to automate reservation calls and streamline booking operations.
The AI agent is positioned to deliver operational and financial benefits to hotels adopting the technology. The solution promises to reduce operational costs by up to 60% while enhancing revenue through personalised upselling capabilities. By automating the reservation call process, hotels can address fluctuating service demands more efficiently, particularly during periods of high tourist traffic.
Costis Fronimos, CEO of Aztech Digital, provided commentary on the partnership, though his full statement was not included in the provided article content.
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