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Expedia was an early adopter of AI technology and has built more than 300 ML models
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It uses AI/ML to power both internal and customer-facing experiences
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An Expedia exec told us she expects AI will likely be able to tackle more complex tasks in the future that could make travel smoother – even when there are delays and disruptions
She couldn’t have known it at the time, but the neuroscience degree Shiyi Pickrell pursued in the early 2000s turned out to be surprisingly applicable to her more recent work on artificial intelligence (AI) and data science. That’s come in handy for travel company Expedia, which is working hard to apply AI to improve both internal and customer-facing processes.
Pickrell told Silverlinings that before becoming a data scientist and eventually ending up as Expedia’s SVP of Data and AI, she got her Ph.D. in neuroscience and worked in biosciences on high-throughput DNA genome sequencing.
“Years later it just hit me that the Hadoop thing,…