The use of generative artificial intelligence (AI) in the travel industry continues to gain momentum, as companies seek to create more personalized and efficient booking experiences. However, there are concerns around data protection and the need for regulations to govern the use of AI. In a recent LinkedIn Audio event hosted by PhocusWire, speakers from Hopper, MakeMyTrip, and Indicio discussed these issues and emphasized the importance of focusing on customer needs when implementing AI technology. The speakers also considered the role of verifiable credentials and authoritative data sources, while highlighting the potential of generative AI to make travel more accessible and inclusive. Nevertheless, they cautioned that companies must take a measured and responsible approach when unleashing the potential of AI.
‘Explanation by MakeMyTrip’s Mohit Kabra on 20% TCS to be levied for Foreign Travel starting July 1st’
From July 1st, foreign travel is set to become more expensive as Tax Collected at Source (TCS) jumps from 5% to 20%. This means that the 20% TCS rule will apply to both foreign packages and credit cards on international transactions. Mohit Kabra, Group CFO at MakeMyTrip, explains that travellers will have to pay an...