TUI Group empowers employees to design their own AI assistants for smarter workflows

Friday, November 22, 2024

TUI has unveiled a groundbreaking internal platform that empowers employees to create their own personalized AI assistants. With just a few simple steps, staff can tap into the transformative potential of generative artificial intelligence to streamline everyday tasks, all without needing any IT expertise.

Whether it’s analyzing complex Excel data, drafting hotel descriptions, or setting personal career goals, these AI assistants are designed to handle a variety of tasks, enabling employees to focus on more strategic activities.

The platform, known internally as the “TUI AI Assistant Store,” has seen remarkable engagement since its introduction. During the initial testing phase, over 200 custom AI assistants were created and used extensively. Within just a few weeks, more than 2,000 employees explored the platform, and today, over 400 assistants…