CNN
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Technology has revolutionized how people book travel, buy groceries and manage their everyday finances. Yet, the process of buying a home has withstood many similar changes.
Sites like Redfin and Zillow provide a way for buyers and brokers to connect online, but the role of real estate agents in closing purchases has persisted.
Now the seismic settlement between the National Association of Realtors and home sellers could change that, as home buyers and sellers face the prospect of paying their agents separately, instead of sellers paying a commission split between both sides. That, in turn, opens the door for new technology to reshape the agents’ role, as people in other jobs — from the world of finance to travel — have already experienced.
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