Thursday marked one year since Air Canada’s introduction of its Hidden Disabilities Sunflower program. This saw the airline employing sunflower symbols that volunteers can use to signal a non-visible disability.
The airline’s work towards disability access is unmatched. Just last month, Air Canada made sunflower support pins available to its employees to reiterate their assistance for customers with non-visible disabilities. The airline also developed its “Accessibility Plan and Feedback Process” to identify and resolve barriers to travel and employment at Air Canada.
Kerianne Wilson, Director, Customer Accessibility at Air Canada, said:
“Everyone deserves to travel and work with dignity, respect and confidence. The Customer…
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