Air Canada is celebrating the first anniversary of implementing the Hidden Disabilities Sunflower program, making history as North America’s first airline to adopt this global initiative. The program uses a discrete sunflower symbol to indicate non-visible disabilities such as autism or chronic pain, helping passengers signal their needs without verbal communication.
In the year since its introduction, 11 additional Canadian airports have joined the program. Air Canada has also provided sunflower support pins to its employees to better assist customers with non-visible disabilities.
The airline’s commitment to accessibility extends beyond the Sunflower program. Air Canada has developed…
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