Air Canada has marked the one-year anniversary of adopting the Hidden Disabilities Sunflower program, the first airline in North America to implement this initiative.
The program utilizes a discreet sunflower symbol that passengers can voluntarily display to indicate a non-visible disability, such as autism or chronic pain.
In the year since its launch, 11 additional Canadian airports have adopted the program.
“Everyone deserves to travel and work with dignity, respect and confidence,” stated Kerianne Wilson, Director of Customer Accessibility at Air Canada.
“The Customer and Employee Accessibility teams, in consultation with the community and our employees, re-imagine how we deliver…
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