Greg and Lindsay McLachlan were moments away from boarding a heavily-delayed Air Canada flight from Tampa home to Toronto when a gate attendant told them their daughter, Margaret, would have to stay behind.
“What do you mean she’s on standby?” asked Greg. “This is Margaret,” he said holding up a wide-eyed baby with bright red hair; her little legs dangling over the attendant’s desk.
The Problem: Air Canada reassigns baby to aisle seat, alone. Crew refuses to help
Twenty-month old Margaret, or Molly to her parents, did board with her family but what happened next is “hands down the most egregious case I’ve heard of,” said Air Passenger Rights president Gabor Lukacs.
It’s also the focus of a Canadian Transportation Agency…


























