Vito Rizzuto wanted his last trip with his wife, Sheila, to be perfect.
Earlier this year, Sheila, who is 55, was diagnosed with glioblastoma, an aggressive form of brain cancer. She began using a wheelchair after undergoing surgery in February to remove the tumour. When Sheila’s condition worsened in recent months, the couple decided to book a trip.
But instead of the getaway they dreamed of, an incident disembarking from their Air Canada flight from Toronto to Miami on Nov. 5 left Sheila badly injured and in severe pain for days.
Upon landing in Miami, staff transferred Sheila from her seat into an aisle chair — a narrow wheelchair to assist passengers off planes. But Rizzuto said staff appeared confused about how to properly…
































