In 2024, Air Canada earned accolades for creating an easier boarding process by way of facial recognition technology, but the praise for the new rollout was not universal. Similarly, changes to Air Canada’s fee scheme received mixed reviews from travelers and the Canadian government. ‘
Changes to Air Canada’s carry-on fee structure affect all passengers taking Air Canada flights within the Americas, and not everyone is thrilled about it. However, Air Canada appears to be following industry competitors in implementing these fees.
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