Three passengers who had booked a flight to Vancouver got “stranded in Aruba,” so they sued Air Canada.
Huibert Visscher, Sandra Broenink and Sofie Visscher booked flights from Aruba to Vancouver.
The itinerary had stops in Charlotte and Toronto, with Air Canada operating the final leg from Toronto to Vancouver.
Unfortunately, because of a snowstorm in Toronto, Air Canada had to rebook the applicants on another flight from Aruba to Vancouver, this time with stops in Chicago and Seattle.
The trio suggested they weren’t issued tickets for the revised itinerary despite being rebooked, so they were stranded until they could book a new flight.
All three passengers claimed $3,000 combined from Air Canada under the Air Passenger Protection Regulation (APPR) and an additional $2,816.24 in damages for the cost of hotels, transport and food.
The BC Civil Resolution…
#AirCanada
