Lawmakers took Air Canada’s CEO to task on Monday over “shocking” and failures to accommodate passengers living with disabilities.
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At a House of Commons committee hearing on services for Canadians with disabilities, chief executive Michael Rousseau faced a barrage of questions over reports of passenger mistreatment in the past year.
Conservative vice-chair Tracy Gray cited several incidents she deemed shocking: “An Air Canada passenger had a lift fall on her head and her ventilator was disconnected; Air Canada leaving Canada’s own chief accessibility officer’s wheelchair behind on a cross-Canada flight … and a man was dropped and injured when Air Canada staff didn’t use a lift as requested.”
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In August, a man with spastic cerebral palsy was forced to drag himself off of an airplane due to a lack of help, a situation Bloc Quebecois MP Louise…
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