Yukon Small Claims Court orders payment for costs and damages after pair were treated “shamefully” and forced to cancel Cuba vacation
Yukon’s small claims court ordered Air Canada to pay a Yukon couple $10,000 following travel disruptions that caused the couple to be flown across three different Canadian airports, resulting in the cancellation of their long-awaited vacation to Cuba.
Judge Katherine McLeod ruled that the plaintiffs were treated “shamefully” and that Air Canada contravened sections of the Air Passenger Protection Regulations (APPR) and the Montreal Convention. The judgement was delivered on Dec. 9.
The plaintiffs received approximately $1,800 from Air Canada for some of their hotel and food expenses…
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