Ahead of its merger with Vistara on November 12, Air India is implementing several measures to ensure a seamless experience for customers, including the deployment of additional resources across key touchpoints in India and close collaboration with partner airports.
Air India stated that, in the first-month post-merger, approximately 115,000 customers with pre-merger Vistara bookings are expected to travel with the unified Air India.
Following the merger, Vistara aircraft will operate under…
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